Returns & Exchanges
At Kiara Sky, we want you to be completely satisfied with your professional beauty products. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on unused and unopened items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your unused items in their original packaging to ensure they are not damaged during transit back to our warehouse.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing