Frequently Asked Questions
Everything you need to know about your Kiara Sky nail journey.
How long does it take for my order to ship?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international shipping times vary by location.
Are Kiara Sky products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. None of our products or ingredients are tested on animals.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Please note that for hygiene reasons, used nail polishes and liquids cannot be returned.
Can I use Kiara Sky Dip Powder with other brands?
While our powders are high-quality, we recommend using them with Kiara Sky liquids (Base, Activator, and Seal Protect) to ensure the best adhesion and a long-lasting finish.
Do you offer professional discounts?
Yes, we have a dedicated program for licensed nail technicians. You can apply for a professional account on our website to access exclusive pricing.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.